OUR LEADERSHIP TEAM
Interstate Hotels & Resorts is built on intelligence, experience, dedication and integrity. We are committed to making a positive difference in the hospitality industry and this is exemplified by our executive leadership. Our top-level team enables our owners to experience remarkable operational success and achieve significant financial growth.
Nicholas NorthamExecutive Vice President-International
Nicholas Northam is Executive Vice President-International of Interstate Hotels & Resorts, the International Division of leading U.S.-based global hotel management company, Aimbridge Hospitality. Nicholas is responsible for over 100 hotels in the UK, Ireland, Continental Europe, Russia and CIS.
With more than 33 years of experience in the hospitality industry, Nicholas plays a pivotal role in the company’s growth, leading the company’s international senior management and support teams to provide superior returns for hotel owners. Most recently, Nicholas was Interstate’s Managing Director for the UK since 2016.
Before joining Interstate, Nicholas spent 10 years as Vice President of Asset Management for Realstar Hotels UK Ltd, the asset management company responsible for the LRG UK portfolio of 73 hotels under IHG management. He was directly responsible for 38 assets including the central London hotels. Prior to this, he had spent 17 years at Whitbread where he was the UK Operations Director responsible for 70+ Marriott hotels as well as having been General Manager at a number of Marriott properties.
Nicholas is a Fellow of the Institute of Hospitality in the United Kingdom as well as being a frequent speaker at industry events and guest lecturer at Glion Institute of Higher Education.
Jean-Charles DenisChief Operating Officer
Jean-Charles Denis, Chief Operating Officer for Interstate Hotels & Resorts International, is responsible for leading the operations function and driving performance for over 120 hotels across the United Kingdom, Europe, Russia & CIS. He is also a member of the International Executive Committee and liaises with operational leaders in our U.S division, Aimbridge Hospitality.
Jean-Charles joined us in August 2020 with over 25 years of experience in the hospitality industry, most recently with IHG where he has held various roles including Vice President of Commercial, Vice President of Finance and Director of Operations. Jean Charles has also been an owner and operator of his own portfolio of hotels, and now plays a pivotal role in Interstate’s international success.
Darren BrennenExecutive Vice President of International Finance/Chief Financial Officer
Darren Brennen is Executive Vice President of International Finance and Chief Financial Officer for Interstate Hotels & Resorts, and he is responsible for hotel finance in Russia, the United Kingdom and Europe. In his role, Darren oversees the company’s financial and accounting functions for all hotels across these regions in addition to corporate branch offices in Moscow, Glasgow and Amsterdam. He joined Interstate in 2009 as Senior Vice President of Hotel Finance and has been a key force in driving growth in Europe since.
Darren started his hotel career as a financial analyst with Forte UK, before becoming a property Director of Finance in Moscow, Beijing and Prague with Radisson and latterly Marriott International. From 2005, he was the Area Finance Director for Marriott International based in Frankfurt Germany, covering 35 hotels in Western Europe.
Barry DawsonSenior Vice President of Hotel Finance
Barry Dawson is responsible for leading the hotel based finance function and driving performance through improved efficiencies and cost management. Barry joined Interstate Hotels & Resorts from Macdonald Hotels and Resorts, where he worked throughout his career in a variety of roles stretching back to the late 1990s.
He started as a Hotel Financial Controller, before being promoted through the ranks to Hotels Finance Director for a group of 45 hotels; a position which he held for five years. Barry is an acknowledged visionary with a proven track record in financial management.
Debbie JohnsonSenior Vice President of Operations Support
Debbie Johnson is Senior Vice President of Operations Support for Interstate Hotels & Resorts, responsible for leading and directing the operations function for over 60 hotels. She joined Interstate from the predecessor company, Sanguine Hospitality, in 2013. With Sanguine since 2011, Debbie led all aspects of operational support across the group, including profit contribution, brand liaison, owner relations and portfolio development. She was instrumental in building the Marco Pierre White restaurant brand across the Sanguine portfolio and launching outlets across a selection of hotels to provide destination restaurants in key locations.
Debbie has been in the industry for over 35 years, including time with Forte Hotels, Granada Compass and Macdonald hotels. She also held General Manager roles in a variety of hotels for over 12 years before taking on board a selection of Group and Regional Director roles managing multiple properties.
Hazel HogbenSenior Vice President of Human Resources
Hazel Hogben, Senior Vice President of Human Resources, joined Interstate Hotels & Resorts in 2019 and is responsible for creating and delivering our People Strategy including rewards and benefits, recognition, engagement, resourcing, employee relations and talent development both across all Interstate-managed hotels in Europe, Russia & CIS as well as the international corporate teams. Leading a team of HR professionals and business partners, together with a customised suite of integrated HR software tools and processes, Hazel focuses on aligning the People Strategy with driving business performance.
Hazel is a highly experienced HR professional with over 20 years’ experience in the Human Resources function. Hazel began her career in retail working with Tesco and Morrisons Supermarkets before joining IHG. During Hazel’s 12 year tenure with IHG, she was Head of HR for Global Functions across the organisation before moving to Head of HR Operations for the UK&I. Her last position with IHG was as Head of HR Operations across Europe, Russia and CIS as well as the Middle East.
Carol DoddsSenior Vice President of Commercial
Carol Dodds, Senior Vice President of Commercial for Interstate Hotels & Resorts International division, is responsible for leading and directing the specialist commercial functions of revenue strategy, sales, marketing and e-commerce. Carol has played an active role within the development team for many years supporting the growth of the organisation through new client relationships. She joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013, following an 8-year tenure as VP Revenue Strategy and E-commerce.
Carol has been working in the industry for over 30 years, covering both the London and provincial markets with experience within many major brands, including 10 years with Forte Hotels and five years with Intercontinental Hotels Group in regional senior commercial leadership roles.
Steve TerryVice President of Development
Steve Terry, Vice President of Development for Interstate Hotels & Resorts, is responsible for growing the third-party management business, for both branded and unbranded hotels. He joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013.
Steve has been at the forefront of branded hotel development for nearly 20 years. He started his career in hotel development with IHG, leading the development of Holiday Inn Express in the UK before taking on the role of UK Development Director for all brands. He has also worked as a Development Director for BDL Hotels, one of the UK’s largest franchise hotel operators, as well as Wyndham Hotel Group.
From our corporate offices in Birmingham, Glasgow, Amsterdam and Moscow, to our team members in each hotel we manage, we strongly believe that people make the difference. Possessing over a century of combined experience in the hospitality industry, Interstate’s leadership team ensures superior returns for our owners.
Matt StrayVice President of Operations
Matt Stray is a Vice President of Operations for Interstate Hotels & Resorts, responsible and fully accountable for delivering excellence in performance across a business region including hotels, restaurants, health clubs and spas. He joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013. With Chardon since 2007, he was responsible for the opening and integration of new hotels joining the portfolio, strategically working with IHG, Hilton, Accor and independent hotels.
Matt has over 18 years’ experience in the industry, working initially in various regional roles within the hotel health club and spa space with brands such as Hilton, Radisson, Thistle and Choice Hotels, before moving into the private health club sector. Matt then specialised in hotel management from 2009, during which time he has established a proven track record of success working with branded and unbranded hotels. Matt is also the UK&I Chair for the IHG Owners Association.
Simon BachelorVice President of Operations
Simon Bachelor, Vice President of Operations, joined Interstate Hotels & Resorts in April 2015 from IHG, transitioning the Cerberus owned IHG franchised hotels into Interstate management as Regional Director of Finance. Now in his current role, he’s responsible for a portfolio of 19 hotels across the UK under both the Crowne Plaza and Holiday Inn brands.
Simon has 27 years of experience within the hospitality industry, predominantly working in finance roles, as well as holding the position of General Manager. He’s worked with many brands, included Marriott, Jurys, MacDonald and Principal and has completed rationalisation programmes in reducing cost and increasing efficiency.
Devin GrosseVice President of Operations
Devin Grosse, Vice President of Operations, is responsible for a group of both limited and focus service hotels across the UK. He joined the company following Interstate’s acquisition of Chardon Management Ltd. in September 2013 and was with Chardon since 2006. Devin currently plays an active role within the specialist purchasing of food & beverage and also development, completing business projections and feasibilities for prospective owners/investors from an operational perspective.
With over 25 years within the hospitality industry, Devin’s experience has taken him all over the UK at every level, including IHG, working with over 100 hotels specialising in strategic food & beverage policy and general management.
Robert DodwellVice President of Operations
Robert Dodwell joined Interstate Hotels & Resorts in 2019 as Regional Vice President of Operations with more than 40 years of industry experience and is responsible for a region of 13 hotels throughout the UK and Northern Ireland.
During his career in hospitality, Robert has held regional and senior operational roles with a number of international brands including Hilton, Choice Hotels Europe and Intercontinental Hotel Group (IHG), working in both the UK and Europe.
Konstantin GoriainovVice President of Operations
Konstantin Goriainov, Vice President of Operations, joined Interstate Hotels & Resorts International in 2017 and is responsible for delivering excellence in performance across 11 hotels throughout Russia & CIS. Before he joined our team, he was the head of Moscow’s Committee for Tourism and has also held General Manager positions at many hotels within our portfolio.
Konstantin has over 25 years’ experience in the hospitality industry, working in many different departments, from the front desk to sales and marketing. He’s worked with a variety of brands, including IHG, Hilton and Marriott, and he also uses his expertise to lecture at several Hospitality Universities in Moscow.
Stephen RoachVice President of Food & Beverage
Stephen Roach joined Interstate Hotels & Resort in April 2015 as Vice President of Food and Beverage, bringing with him over 25 years of industry experience, a passion for culinary arts, and extensive knowledge from working with brands such as IHG, Forte Hotels, Compass Catering, SSP Retail, Caffe Ritazza, Starbucks, Soho Coffee, Eagle Bar Dinner and Novelli Restaurants.
As an expert in both casual and formal dining, Stephen is responsible for Interstate’s food and beverage strategy, implementing new initiatives and trends, developing restaurant, bar and coffee shop concepts, supporting the hotels in delivering top-line revenue, increasing profitability and creating a high-performing culture across the food and beverage community through training and development.
Liz DixonVice President of IT International
Liz Dixon, Vice President of IT – International for Interstate Hotels & Resorts, oversees the implementation of technology into business operations with the goal of using technology to improve operations and efficiencies through IT strategy, tactical delivery, guidance, and governance. Liz leads a team with extensive technical & specialist knowledge across technology and programme management, as well as leveraging global team specialisms.
Liz has three decades experience within global brand and hotel management with specialist expertise in technology, as well as previous operational & revenue experience, and has been with Interstate for 15 years, most recently as Director of Openings and Transitions IT.
Gerard RyanDirector of New Openings & Transitions
Gerard Ryan, the Director of New Openings & Transitions for Interstate Hotels & Resorts, is responsible for all new openings and transitions across Western Europe, UK & Ireland. Gerard joined the company following Interstate’s acquisition of Chardon Management in September 2013, and predating this, he worked for Chardon for five years.
With over 25 years’ experience in hotel management, Gerard has a vast understanding of two leading hotel brands – Hilton and IHG – as well as experience as a General Manager for over 19 years, which included opening two properties: Holiday Inn Stevenage and Hampton by Hilton Hamilton Park, and managing many others.
Wesley RankinDirector of Property and Maintenance
Wesley Rankin, Director of Property and Maintenance, joined Interstate Hotels & Resorts in 2017, and is responsible for the compliance, maintenance, refurbishments, contract procurement and implementation of new maintenance systems for over 80 hotels across the UK, Ireland and Western Europe, and is a member for the IHG Owners Association Emerging Leaders committee.
Wesley joined Interstate with a wealth of knowledge and experience; he has worked in the hospitality industry as a maintenance and facilities manager for over 20 years, including working for Forte Posthouse, Hilton, IHG and QMH.
Stephanie PintoVice President of Sales
Stephanie Pinto, Vice President of Sales for Interstate Hotels & Resorts, is responsible for strategically leading the performance-driven regional and national sales teams for our UK portfolio. She joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013. With Chardon since 2011, Stephanie was the Regional Director of Sales before being promoted to Group Director of Sales in 2016.
Stephanie has been working in the hospitality industry for 25 years, including 4 years with London’s Square Meal Venues & Events with extensive experience in both Country House Hotels and Marriott Hotels Group.
Marsha SibbornDirector of Marketing & eCommerce
Marsha Sibborn, Director of Marketing & eCommerce for Interstate Hotels & Resorts, is responsible for marketing strategy and development, leading and supporting marketing teams and activity across our portfolio, and providing tools and guidance to hotel teams to deliver revenue-generating marketing activities.
She joined Interstate in 2017 and has over 20 years’ experience in marketing and PR gained mostly in the retail sector.
Donna SimpsonSenior Executive Assistant, PA to MD & Project Co-Ordinator
Donna Simpson is the Senior Executive Assistant and Project Co-ordinator for Interstate Hotels & Resorts. With 17 years’ experience in the hospitality industry and 15 of these spent in an operations-based role, Donna has gained crucial experience in driving profit, risk management, customer retention and employee engagement. Donna plays a pivotal role in supporting the UK Executive Team and coordinating current projects within the business.
Before joining Interstate, Donna spent seven years as Deputy Club Manager for LA Fitness, where she was responsible for driving profit, customer satisfaction and health and safety compliance. Prior to this, she spent 11 years directly working in hotels under brands such as Hilton, Jury’s Inn and Marriott.