Our Experience. Your Success.©
Area Director of Operations - Netherlands
Monique has over 20 years of experience in the hotel business, starting her career at the former Holiday Inn Utrecht as General Manager and later moving on to management roles in sales, operations and HR in companies such as NH and CitizenM. As General Manager of the Crowne Plaza Brussels Airport, a position she fulfilled for over 4 years, Monique won the prestigious IHG Service Excellence Award. This award was given to her after bringing the hotel's guest satisfaction scores from below average to the top of Crowne Plaza in Europe. Monique joined Interstate in October 2012 and is in her role responsible for the operations of the Dutch hotels.