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Interstate invests in innovation with speedy software roll out
Thursday 15 Jun 2017When it comes to customer satisfaction for meetings and events, an easy booking process and speedy turnaround is essential, that’s why at Interstate Europe Hotels & Resorts, we’re rolling out innovative software to ensure just that.
In her latest blog, Kelly Cronin – Director of Revenue for the UK – talks us through the new technology.
In today’s fast-paced society, demand for outstanding customer service, delivered quickly and efficiently is high.
Whether it’s answering a social media enquiry or fulfilling a guest’s room ...
Getting to know you: Paolo Franchi
Thursday 25 May 2017In our next Getting to Know You feature, we talk to Paolo Franchi – one of our general managers at Interstate Europe Hotels & Resorts
Tell us about your role and what it involves?
Paolo Franchi: I’m a general manager (GM) with Interstate Europe Hotels & Resorts. I ran the Hampton by Hilton in Newcastle until recently, and then I was offered the opportunity to move south to oversee the opening of an exciting new Hampton by Hilton hotel at Stansted Airport ...
Getting to know you: Stephanie Pinto
Monday 15 May 2017
Stephanie Pinto is Interstate Europe Hotels & Resorts’ Group Director of Sales for the UK. In this edition of our “Getting to Know You” feature, Stephanie shares with us what she thinks makes Interstate stand out from the crowd and what she enjoys most about working with the team.
Tell us about your role and what it involves:
My role is primarily to lead the sales function here at Interstate. I oversee our team of five regional directors and also ...
Marketing Team Reinforced
Monday 08 May 2017
Interstate Europe Hotels & Resorts is pleased to announce that the company has recently strengthened its marketing division in the UK with some key appointments. Marsha Sibborn is welcomed to the business as Interim Marketing Director as cover for Caroline Cockell. In addition, Mathew Jones has been appointed Digital Marketing Manager across the entire managed portfolio. Here, in our latest blog, Mathew gives an insight into his work so far and the plans for his new role.
Mathew said: “I joined ...
Conference ‘Seizes the Opportunity’ for hoteliers
Tuesday 18 Apr 2017
The recent ‘Seize Opportunity in Disruption’ conference was a chance to understand what disruption really means for hotels today and identify opportunities within the exciting developments in the hotel world. Our very own Carol Dodds, Vice President Commercial of Interstate Europe Hotels & Resort, played a leading role hosting a masterclass on best practice in Cluster Revenue Management and here, in our latest blog, she gives us her highlights from the day.
“The Seize Opportunity in Disruption’ conference was designed to ...
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